Bluemap

BlueMap IT Solutions Pvt. Ltd and BlueMap USA, Inc. (“BlueMap”) values your privacy. In this Privacy Policy (“Policy”), we describe how we collect, use, and disclose information, including Personal Information that we obtain about visitors to our website www.bluemap.co (“Website”) and the services available through our Website (“Services”).  “Personal Information” means any unique information or set of information that could be used to identify or contact an individual, such as the individual’s name, mailing address, email address, contact number information or other specific types of personal information.

1: Types of Information and Collection Methods

Information Submitted by You

You may be asked to provide Personal Information anytime you are in contact with BlueMap.  BlueMap may collect Personal Information about you (and through third parties or other sources where permitted by law) when you interact with us, using our services, requesting information, services updates, participating in surveys, submitting a job application or when you otherwise actively send us data and Personal Information.  In each such instance, you will know what data we collected because you voluntarily submitted it.  You are not required to provide any Personal Information that we have requested, but if you chose not to do so, you may not be able to access certain content on our Website or products and services offered or we will not be able to respond to any inquiries you may have or process your orders.

By providing these submissions, you grant BlueMap a nonexclusive, royalty-free, perpetual, irrevocable, sublicensable right to disseminate, display, use, modify, copy, adapt, and translate the submission for any purpose whatsoever, whether commercial or noncommercial, throughout the world in any media. You also grant us the right to use the name you submit in connection with your submission, if we choose.  You represent and warrant in making these submissions that you own or control all rights to these submissions, and that use of your submissions will not cause injury to any person or entity including BlueMap.  You will indemnify us for all claims resulting from your submissions. If you choose to provide BlueMap with a third party’s personal information (such as name, email, and phone number), you represent and warrant that you have the third party’s permission to do so. Examples include forwarding reference or marketing material to a friend or sending job referrals.

Information Automatically Collected

Like many other websites, BlueMap uses automatic data collection tools, such as cookies, embedded web links, web beacons, gifs and other similar technologies.  These tools automatically collect certain standard information that your browser sends to our Website when you visit our Website or use our Services, such as your domain name, your browser type, operating system, web pages you view, links you click, your IP address, the length of time you visit our Website or use our Services, the referring URL or the webpage that led you to our Website. Please see the section “ Cookies and Similar Technologies ” below for more information.

Information Collected Through Third-Party Sources

We may also collect information about you through our trusted third-party sources to assist us in providing product and service offerings to you.

2: How We May Use Your Information

We may use your information for purposes of operating our business and other legitimate purposes permitted by applicable law.  We may use your personal information in the following ways:

    1. To communicate with you about our services, respond to your inquiries, fulfill and process your request for our services.
    2. To enable you to use certain features of our services
    3. To administer the careers portion of the Website and process your application.
    4. To better understand how visitors use our Website and services, both on an aggregated and individualized basis, in order to improve our Website and services and for other research and analytical purposes.
    5. To send communications to you, either from BlueMap directly or from our partners, including for marketing, newsletters, promotions, customer satisfaction surveys purposes and other communications related to our business, including information about our solutions we think may interest you.  You can edit your  communication preferences  for receiving marketing emails as further explained below.

 

3: How We Share Your Information

We are not in the business of selling or sharing your Personal Information with third parties for marketing purposes unless you have granted us permission to do so.  We may share and use your Personal Information as described below:

    1. With our affiliates and subsidiaries worldwide.
    2. With third-party vendors, service providers, contractors or agents as required to perform specific purposes on our behalf.
    3. To comply with the law, a judicial proceeding, court order or a subpoena other legal processes, such as requests from public and governmental authorities or law enforcement, or to exercise our legal rights or defend against legal claims.
    4. Where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, brand protection, situations involving potential threats to the safety of any person, violations of this Policy, or as otherwise required by law.
    5. In connection with a prospective or actual sale, merger, transfer or other reorganization of all or parts of our business.If you do not wish us to share your information as described below, you may choose not to supply any Personal Information to us when entering information into your account profile on our Website or by not placing orders for our products and services.

 

4: We May Use Cookies and Similar Technologies to Collect Information

We and our third-party service providers use cookies and other common web tracking mechanisms to track information about your use of our Website and Services. We may use this information, which is collected and remains in aggregate form, to understand how visitors use our Website so that we can better tailor our interactions with you when you browse our Website and to improve our Website.

Cookie

A cookie is a small data file that our website stores on your computer hard drive for record- keeping purposes. We use cookies for website administration, such as maintaining your log- in or your preferences, to keep track of your navigation through our Website and to observe your navigation across other sites in order to better match your interests to BlueMap’s products and services. Most web browsers automatically accept cookies. If you prefer not to receive cookies, you can set your browser to allow you to refuse the setting of all or some cookies. You can also refuse all cookies by turning them off in your browser. Although you may still use our Website without the cookie, some areas or features of our Website or Services may not function for you.

Third-Party Analytics

We also use automated devices and applications, such as Google Analytics to collect information in an anonymous form about how visitors use our Website. For information on Google’s privacy policy, please visit http://www.google.com. We also may use other analytic means to evaluate the use of our Website and Services and for analysis and statistical purposes. We use these tools to help us improve our Services, performance and user experiences. These third-parties may use cookies and other tracking technologies to perform their services.

5: How We Secure Your Information

We intend to protect the personal information entrusted to us and treat it securely in accordance with this Privacy Statement. We implement physical, administrative and technical safeguards to protect your Personal Information from misuse, and unauthorized access, disclosure, alteration and destruction. However, please be aware that despite our efforts, the internet cannot be guaranteed to be 100% secure or error-free and we cannot ensure or warrant the security of any Personal Information you provide to us.

6: Link to Third-Party Sites

Our Website and Services may contain links to third party websites or automatically produce search results that refer or link to other party websites. BlueMap is providing these links to you only as a convenience and the inclusion of any of these links does not constitute any endorsement by BlueMap. Links to other websites are not under the control of BlueMap and BlueMap is not responsible for the content or the accuracy or reliability of any such contents and materials made on any linked site or any link contained in a linked site, or any changes or updates to such sites. Any access to and use of such linked sites is not governed by this Policy, but instead is governed by the privacy policies of those third-party websites. We are not responsible for the information and privacy practices of such third party websites. Third parties may independently collect information about their website visitors. We cannot control the collection of this information. Your use of third-party websites is at your own risk. If you do not want those companies to collect information about you, you should contact those companies directly.

7: How You Can Contact Us

Please feel free to contact us with any comments or questions you might have regarding the information practices described in this Policy. You may write to us at support@BlueMap.co

8: Law and Jurisdiction

By visiting the Website, or using any of our Services, you agree that your Personal Information will be handled as described in this Policy. Your use of our Website or Services and any dispute over privacy, are subject to this Policy and our Website, including its applicable limitations on damages and the resolution of disputes in Pune Jurisdiction only.

How do I enrol for a course?

To enrol for any course go to the “Apply Now” section and send us your details. We will revert back with the fees, payment method and available time slots. Once everything is confirmed form both sides and payment is made the training will commence from the date decided.

How do I make payment for a course?

You can either make a bank transfer or use any online method to pay via the payment link sent by us. Payment gateway is SSL secured for safe transactions.

How is the training conducted?

All our trainings are live, online, instructor-led trainings. We conduct trainings using either GoToMeeting or Zoom depending on your preference.

Can I change my time slot in the course of training?

If you are having a one-to-one session with the trainer you can change the timing depending on the flexibility of the trainer. In case of one-to-many training it will get difficult unless the whole batch including the trainer is flexible with the timing.

What materials do I get from the trainer?

For all our trainings you get power-point presentations, lab guides and solutions from the trainer and extra material if the course demands it. Along with that all sessions are recorded and shared with the candidates.

How does the customized course benefit me?

Customized course is a new concept. In this plan the candidate can decide what he/she wants to learn. In most industries rather than working on all functionalities of a device you rather focus on multiple functionalities of many devices. Hence rather than learning everything for each device and technology which is obviously beneficial in the long run, you can learn specific topics to achieve your short-term goals and focus on product certifications in the long-run.

How does ‘customize your course’ work?

To customize your course you can head over to ‘customize your course’ option. You choose the technology, vendor and select your modules. You have to choose a minimum of 4 modules and maximum of 8 modules, so that the course covers optimum scope and is neither too short nor too long. You can check your course and edit it by clicking the “View your course” button. Once you have finalized the course you can fill in your details and submit the form. The office representative will get in touch with you to plan the time slots and inform you regarding the fees and payment methods. Once everything is complete the course starts.

Are there any pre-requisites for customized courses?

In all our customized courses we cover basic architecture and installation of the device you choose. For some topics you will need understanding of certain concepts which will be shared by the trainer depending on the modules you choose.

Can I attend the course again if I did not understand in the first attempt?

Yes, you can attend in the next batch. The trainer will share the details of the next batch.

How do I contact the trainer for post-training support?

The trainer can be reached via e-mail or a phone call for any kind of doubts in lessons or lab set-up support.

What is the minimum internet speed for a smooth online training session?

The minimum bandwidth for your internet connection required to run a session smoothly is 1Mbps.

What happens if there is connection outage in the middle of training?

There is possibility of connectivity issues from either side. There are three scenarios to this:
If in case that happens in case of one-to-one session the training will be re-scheduled to the next day.
If it is a batch of candidates and one of the candidates faces connectivity issues, he/she will get the lecture recording and in some cases the trainer will take a one-to- one session at a later date.
If the trainer faces connectivity issues, (which is very unlikely to happen since we have three internet lease lines) the training will be rescheduled.